Pre Sales FAQ
The free Responsive theme is a standards compliant WordPress theme available on the official WordPress theme repository. Responsive Pro is a plugin that adds more features to the free Responsive theme.
Responsive theme templates are ready-to-use websites complete with pre-designed pages, plugins and copyright-free stock images. These theme templates can be imported using the template importer plugin.
Responsive theme templates are built using the WordPress block editor (aka Gutenberg editor) or the Elementor page builder. You can use the same drag-and-drop editors to edit these templates.
It depends on the template. Each theme template comes with it’s own required plugins.
Licenses of pro plugins are not included with Responsive Pro. We recommend you to purchase a license from the plugin developers to get updates and support.
No. Annual license fees help us provide you with regular products updates and professional, one-on-one support. If you do not need either, you can choose not to renew your license.
Yes. Your website will continue to work even if you do not renew your annual license.
Responsive Pro is automatically updated for websites with an active license. On deactivating the license, you’ll stop receiving automatic updates.
Active Responsive Pro customers can request support from My Account > Orders > Get Help. Free Responsive theme users can use the support forum in the official WordPress theme directory.
We’re 100% sure you’ll love Responsive. But we also understand it’s not for everyone. If for some reason you don’t want to continue using Responsive, get in touch with us within 30 days of your purchase. We’ll gladly refund your order amount.
Yes, our WordPress team can help you with a seamless installation of Responsive theme and configuration, migration services and custom WordPress development. To learn more- check our Services page.