FAQ
Upgrade Responsive Pro Plugin from WordPress Dashboard.
To install & activate the Responsive Pro Plugin check here.
Once you have successfully activated the API license Key for Responsive Pro plugin you can upgrade the Responsive Pro plugin from your WordPress Dashboard.
Go to Dashboard > Plugins & locate the Responsive Pro Plugin. You will notice the update now link if there is any recent update available.
Click on this link & the latest version of the Responsive Pro will be installed.
The Menu is enabled on mobile devices but not being displayed on tablets or mobile devices.
When there is no contrast between background images & the menu toggle button users will find it difficult to access the menu on the tablet or mobile devices. In such cases, you can update the color of the menu toggle button which will make the menu icon clearly visible on mobile & tablet devices.
Here is an option to update the color of the menu toggle button, Customizing ▸ Main Menu ▸ Colors & Backgrounds ▸ Menu Toggle Color.
Upgraded to Responsive Pro - How to activate sliders?
You need to import one of the Pro Templates. Slider Features are part of plugins which are deployed after a Pro template is imported. This is done to keep the theme framework light-weight. Once you import the Pro Template with Sliders, the slider will be available to create your own Sliders.
How to Rollback to previous version of Responsive Theme after updating theme?
Starting from version 3.24 you can roll back to previous version of Responsive Theme from your wordpress dashboard without any hassle.
Responsive Ready Sites Importer Plugin should be installed to use rollback feature. You can download it from https://wordpress.org/plugins/responsive-add-ons/
Just go to Appearance > Themes > (Hover on Responsive Theme) Theme Details > Rollback to [previous version number].
Why my homepage is blank after updating the theme?
In our latest update we have modified hook names and function names adhering to WordPress standards. If you have customized the theme or created child theme, please go through following points and see if any case is applicable.
if you are using hook with prefix cyberchimps replace it with responsive eg. Replace cyberchimps_sanitize_hex with responsive_sanitize_hex
If you are overriding existing templates of responsive theme which has function get_responsive_breadcrumb_lists replace this function name responsive_breadcrumb_lists
Why has my Sidebar disappeared?
The sidebar has not disappeared but is not visible since there are no widgets added in the sidebar. To display a sidebar, simply go to Appearance > Widgets and add widgets to your desired sidebar.
Earlier, as per old design, if there were no widgets added in sidebar, Archives was visible in the sidebar.
How can I add custom CSS with Responsive Theme?
Users of Responsive Theme can add custom CSS. To add custom CSS please follow Customize > Additional CSS.
Here you can add custom CSS. You can preview the changes and publish it.
How can I minify CSS with Responsive Theme?
Users of Responsive Pro Theme can minify CSS which can help speed up your website. To minify CSS please follow Customize > Theme Options > Theme Elements > Enable minified css? Check the provided checkbox to minify CSS.
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